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With the counseling provided in the program, your employees can address and resolve personal issues that can affect their job performance and attendance – whether those issues are related to the workplace or the employee’s personal life.
Chestnut Global Partners, LLC, conducted a study (“EAPs Can and DO Achieve Positive Workplace Outcomes”) of more than 13,000 EAP users, and found that absenteeism was 46% lower among people who participated in EAP services.
The indirect costs of absenteeism, which include paying overtime, hiring temporary help, or a reduction in sales or profits due to lost productivity, can double or even triple that amount.
Gallup’s latest meta-analysis shows that business units in the top one-fourth of employee engagement are 21% more profitable, 17% more productive, have 10% better customer ratings, , and suffer 70% fewer safety incidents compared with business units in the bottom fourth.
Similar numbers of employees (51%) say they would change jobs for one that offered them flextime, and 37% would do the same for a job that offered them the ability to work where they want at least part of the time.
It’s often said that people don’t leave companies when changing jobs, they leave managers. Successful companies with great retention numbers have managers that inspire their employees’ performance.
Depending on the type of company, you can take a few steps.
Unfortunately, few organizations can identify exactly how much it costs when it comes to their company’s bottom line.
Employees who access EAP services report 52 percent fewer absences than those who do not use such services.
So, you can readily see why decreasing absenteeism among your employees can be a boon for your bottom line. An EAP can provide your employees with the support they need to come in every day, and also, to stay fully productive when they’re at work because their lives are more manageable and balanced.
In other words, they fall into the survey trap and continually check the temperature of their teams, but never really do anything about it.
This is often a worse situation than not measuring at all because the employees see what’s (not) happening. How do you encourage your employees to get and stay engaged?
Industry experts estimate that absenteeism can have an enormous cost, with estimates ranging from 14.2 percent of total payroll to an annual$3,600 per hourly employee and $2,650 per salaried employee.